Verification of FUN88 account

About FUN88

When Will You Be Asked to Provide Proof of Your Identity?

Know Your Customer (KYC) is the bookmaker’s only way to verify a user’s identity. It involves sending personal data to the support service, which is matched with information in copies of identity documents.

Account verification is an internal security procedure used by the bookmaker to protect against:

• Bonus hunters,
• Fraudsters,
• Arbitrage bettors,
• Multi-accounters,
• Aftergoalers,
• Minors.

All legal bookmakers verify players’ personal information to ensure the proper level of security of money accounts. All users must undergo primary verification without exception.

If necessary, the FUN88 administration requests to resend ID documents. This usually happens when the player:

• Violated the terms of the user agreement,
• Tries to withdraw funds to other people’s details,
• Applies prohibited betting strategies,
• Deliberately looks for arbitration situations,
• Cashes out a very large amount,
• Places bets in collusion with other bettors,
• Uses the account to carry out suspicious transactions.

A bookmaker can temporarily ban a player’s account if he bets on competitions in which he himself takes part. This rule applies not only to athletes, but also to judges, coaches, and referees.

How is Your Personal Information Used?

FUN88 is a legal bookmaker that adheres to a privacy policy. Technical support operators and security personnel do not transfer player information to third parties. However, during registration, the user agrees to the processing of personal data, which is performed when:

• Placing bets and registering for promotions,
• Advertising of bookmaker’s products,
• Processing requests for transactions.

The bookmaker does not disclose personal information about players to its partners. In particular, this applies to payment details and passport data.

Note: include only true information about yourself, otherwise, you will fail the verification procedure.

How to Verify the FUN88 Account?

Profile verification is carried out in two stages: first, you need to fill out a form in your personal account, and then send ID documents to the support service.

Filling Out the Questionnaire in the Personal Cabinet

You can complete the procedure immediately after account registration. Log in to the website and go to the “My account” section, then follow several steps:

1. Fill out the form. Select the “Personal profile” tab and enter the requested information: first and last name, country of residence, address, and other data.
2. Verify your phone number. Open the “Security” tab, click on the “Link your phone” icon, enter your phone number, and enter the code that will come via SMS.

Before making a deposit, you need to connect existing e-wallets and bank cards. This can be done in the “Personal profile” tab.

Note! You will be able to withdraw money only to the details that will be verified by the security service.

Sending Copies of Documents to Technical Support

Now you just need to send a photo or scanned copy of identity documents to the customer support. The photographs must be clear: if the registration, serial number, and other important data are not visible, experts will ask you to take the photo again.

The user can attach files to his personal account or send them by email at [email protected]. Be sure to indicate the reason for the request “Account verification” in the subject.

Support specialists can initiate a video conference during which you need to show an identity document.

What Documents are Required?

The bookmaker only asks for the most important information about the player. First of all, you must provide one of the following documents:

• National ID card,
• Driver’s license,
• Internal or international passport,
• Serviceman ID.

Sometimes, the bookmaker requires you to confirm the address of residence. To do this, you can provide a scanned copy or photo:

• Utility bills,
• Local government tax account,
• Bank statement,
• Notarized deed of purchase and sale of real estate.

Note: the support service accepts documents that are no more than 3 months old.

At the final stage, you need to provide information about the tools that you plan to use to deposit and withdraw money. It is recommended to provide a photo of a bank card and a snapshot of the e-wallet number.

Can You Withdraw Money Without the KYC Verification?

Unfortunately, you cannot. The security service must verify the details of each player. This guarantees reliable protection of accounts and prevents fraudulent actions by unscrupulous users.

How Much Time Does it Take for Account Verification?

Verification takes an average of 24 to 2 hours. If you send them before the weekend, the deadline may increase by another 24-48 hours.

FAQ